Refund Policy - Backup

Returns Policy


A returned item must be in the same condition in which it left our warehouse- unworn, unused, and in a resalable condition. All returned items must be returned within 14 days from the day it was shipped. If the merchandise being returned is defective, it will be inspected and evaluated. We than will replace, repair, or return the merchandise in a timely manner.
You are free to mail your return via the carrier of your choice (USPS, Fed Ex, etc.).
Please send a return label request via e-mail ( or fax (516) 466-4584.
Please include the following: first and last name, and order number.
We are glad to exchange unworn items, depending upon availability. The fastest way to make an exchange is to purchase the size you need online. We will credit the original purchase when it arrives at our returns department.
french kyss will not make retroactive adjustments to merchandise purchased prior to a sale.