Shipping & Delivery
Processing Time
Orders will typically ship the next business day. Orders placed Friday-Sunday will ship out Monday.
Tracking Orders
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number on the e-mail
International orders
All international orders are shipped via UPS.
$25 flat rate shipping on all orders to Canada.
We will do our best to minimize shipping charges. We will accurately list items and values on custom forms. We will not label packages as "gifts" or misrepresent any facts.
Orders that are to be shipped to Canada will not reflect shipping charges during the checkout process. This charge will be applied to your credit card at the time of shipment. All orders will be sent UPS.
Customers are responsible for local duties and taxes, which are assessed once the package arrives in your country. We cannot estimate any of these additional charges.
Please note that packages can often be delayed while clearing customs. Please contact your local customs office for more information.
Business Days & Holidays
All orders process and ship Monday – Friday. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.
Packages do not ship from our distribution centers on weekends or the following US holidays:
- New Years Eve
- New Year’s Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving
- Christmas Eve
- Christmas
Tracking My Order
Here is how to track your package.
- Log in to your account
- Go to the homepage and click on your name
- Click on "Order History"
- Click on the order number for the order you would like to track
- Click on the tracking link that appears below each item